Questions, answered.

Yes. We bring our own supplies and equipment. If you have products you would like us to use, or you need fragrance-free, just leave them out and let us know. [Confirm with Ashley]

Nope. A door code, a lockbox, a garage code or a spare key all work. Access details stay private and are only used for your cleans, and we lock up when we leave.

Of course. Tell us about them when you ask for a quote. If there's a lot of fur, add pet-hair treatment to your clean. If a pet gets nervous around visitors, a crate or a closed room works great.

Yes. Add-ons like inside the fridge or oven, interior windows, baseboard detailing, laundry and folding, bed linen changes, pet-hair treatment and tight turnarounds are priced separately. Pick them in the quote form and they'll be included in your quote.

For farther locations, an additional travel or distance fee may apply. It will be part of your quote, so there are no surprises.

In the kitchen: countertops, sinks, stovetop, the outside of appliances, cabinet fronts, floors and trash. In bathrooms: toilets, sinks and counters, tubs and showers, mirrors, fixtures, floors and trash. In living areas and bedrooms: dusting, vacuuming, mopping, surface cleaning, general tidying, mirrors and glass, and trash. The full list is on our Services page.

A deep clean is a more detailed, top-to-bottom clean for homes that need extra attention. It includes everything in a standard clean, plus baseboards, doors and trim, ceiling fans, detailed kitchen and bathroom cleaning, extra dust and debris removal and the hard-to-reach areas.

It depends on the size of your home and the type of clean. As a rough guide, a standard clean takes 2 to 3 hours and a deep clean 4 to 6 hours. Your quote includes an estimate.

Every home is different, so we quote each one. Fill out the quick quote form and we'll text you a clear price, usually within [reply time].

Text us at least 24 hours ahead and we'll move you to a new day. [Late cancellation fee, if any]

We accept [payment methods]. Payment is due [when payment is due].

Yes, it's a big part of what we do. Turnovers include a complete clean, bed-making and linen changes, restocking your approved supplies and a property-condition check, with any damage or missing items reported to you. When possible, we wash linens right at the property. See Airbnb & Rentals.